Jobs

Support to operational users’ management, coordination and communication


Want to shape the future of #EUSpace Programme?

If you have experience in Space projects such as #Galileo, #EGNOS, #SST or if you have #Cyber or #IT background…

We have good news for you! We have exciting opportunities!

 

CETRA BASE is currently looking for different senior profiles to support EUSPA, the EU Agency for the Space Programme.

Positions are based at any of the following EUSPA sites: GSMC Spain (San Martín de la Vega), GSMC France (Saint-Germain-en-Laye), GNSS Service Centre (Torrejón de Ardoz).



Tasks and Responsibilities
The successful candidate will carry-out the following set of activities

A) Security operation activities as follows (the list is indicative and non-exhaustive):
  • Supporting the EUSPA in the training and certification of operational users for Galileo and other Space Programmes in line with its infrastructure releases and services evolutions.
  • Support the coordination and participation of operational users to Programme activities such as Service validation of new service milestones and service evolutions.
  • Support the organisation and execution of consultation sessions and workshops with Operational users workshops hosted by EUSPA.
  • Support EUSPA in the provision of the technical assistance to CPAs to perform its tasks.
  • Support EUSPA in the provision of assistance for compliance verification.
  • Support EUSPA when designated as a Competent PRS Authority.

 B) Operate helpdesk and develop operator interfaces:

  • Support the SST and GSC helpdesk operations, as the support channel for users, handling users’ requests, and interfacing with the SST National Operation Centres as required
  • Support the development of helpdesk tools e.g. ticketing system, and associated processes and procedures, to manage service requests and incidents
  • Support the Taskforce in charge of communication and coordination of responses in critical operations, incl. SST high interest events, that require time critical communications, beyond standard services
  • Support the Taskforce in charge of communication and coordination of responses in critical operations,
  • Support the development of performance reporting tools, considering the collection and pre-processing of relevant data, for the establishment, monitoring and reporting on Key Performance Indicators (KPIs)
  • Support the development of Service Provision interfaces (e.g. SST Portal, EU-GNSS Portal), supporting the requirements collection, and design, development, testing and deployment of new and improved features


Essential qualifications and experience
  • University degree in Engineering, Physics, Mathematics or Computer Science
  • 5+ years of experience in Space projects 
  • 5+ years of experience on a similar role
  • Excellent team worker
  • Ability to work in a multicultural team
  • Proficiency level in English, both written and spoken
  • Eligible for security clearance
  • Availability to travel within Europe



Security
In line with security requirements of the EU Space programme the candidate shall be a citizen of a European Union state.
This position requires the candidate to obtain and maintain a security clearance.


Benefits
The successful candidate will be offered a permanent contract and a very competitive salary package, according to his/her skills and experience.


Interested in this position? Please, send an e-mail with your CV to:
jobs [at] cetrabase.com
(without blank spaces and brackets) specifiying in the subject “Support to operational users’ management, coordination and communication“.

About Cetra Base

Cetra Base is an engineering company based in Madrid (Spain) providing consultancy support in aerospace sector.

We have expertise in different fields such as Galileo Ground Segment, Ground Stations, Galileo PRS, etc. 

 

Contact

Cetra Base S.L.
Madrid (Spain)
©2024 Cetra Base S.L. All Rights Reserved

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